Privacy Policy

Last Updated: August 21, 2025

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1. Information We Collect
We collect personal information that you voluntarily provide when you complete a form on our website, including your name, email address, phone number, and state of residence. We may also automatically collect certain technical data such as IP address, browser type, and website interactions through cookies or similar technologies.

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2. How We Use Your Information
The information you provide is used solely to:
– Confirm and remind you of appointments,
– Respond to inquiries you submit,
– Provide scheduling updates and related customer service, and
– Comply with applicable state and federal regulations.

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3. SMS Communications
By providing your phone number and opting in, you consent to receive SMS (text messages) from Palacios Financial Group for appointment confirmations, reminders, and scheduling updates.
– Message & data rates may apply.
– Message frequency may vary.
– Reply STOP to opt out or HELP for assistance.
– Consent to receive SMS is not a condition of purchasing any goods or services.

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4. Information for Texas and Other U.S. Residents
We operate in Texas and may offer services in other U.S. states. Your information is collected and processed in accordance with applicable federal and state laws, including but not limited to:
– Texas Data Privacy and Security Act,
– Telephone Consumer Protection Act (TCPA),
– California Consumer Privacy Act (CCPA), if applicable.
Depending on your state of residence, you may have additional rights such as requesting access to, correction of, or deletion of your personal data.

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5. Financial and Insurance Information
If you request financial, insurance, or retirement planning services, we may collect additional information necessary to provide such services. This data is used only to evaluate eligibility, offer personalized guidance, and comply with regulatory requirements. We do not collect or store Social Security numbers or banking information through the website unless it is necessary and securely transmitted.

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6. Sharing of Information
We do not sell, rent, or share your personal information with third parties for their independent marketing purposes. Information is only shared with trusted service providers who help operate our website or deliver communications and who are required to protect your information.

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7. Data Security
We implement reasonable administrative, technical, and physical measures to safeguard your information. However, no method of Internet transmission or electronic storage is completely secure.

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8. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children.

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9. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. Residents of certain states, such as Texas, California, Virginia, or Colorado, may have additional privacy rights under state law.

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10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this website. Continued use of the site constitutes acceptance of any updates.

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11. Contact Us
Palacios Financial Group
4801 East Independence Boulevard, Suite 907
Charlotte, NC 28212, USA
Email: palaciosfinanciero@gmail.com
Phone: 704-771-2677